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knowledge_base:troubleshooting:wifi [2013/03/08 09:59] esanders |
knowledge_base:troubleshooting:wifi [2013/03/19 12:50] (current) esanders |
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If you are using **WPA** encryption, all letters are **case sensitive** and you **must** include spaces if there are any in your pass phrase. | If you are using **WPA** encryption, all letters are **case sensitive** and you **must** include spaces if there are any in your pass phrase. | ||
- | If you see either of the following errors, you've more than likely mis-typed your security key. | + | Possible images |
- | {{: | + | == Windows 7 or Windows Vista == |
+ | {{: | ||
\\ | \\ | ||
or | or | ||
\\ | \\ | ||
- | {{: | + | == Windows XP == |
+ | {{: | ||
\\ | \\ | ||
- | If either | + | If either |
=== If retyping your password doesn' | === If retyping your password doesn' | ||
- | - If you have a PC connected via ethernet check to see if you can bring up a webpage and surf. If you can connect | + | - If you have a PC connected via ethernet check to see if you can bring up a webpage and surf. If you can connect, try retyping your key on your wireless device. |
- If you cannot connect with your desktop or you do not have one, try unplugging your wireless router or modem for 2 minutes and plugging it back in. **Please do not press the reset button at any time.** | - If you cannot connect with your desktop or you do not have one, try unplugging your wireless router or modem for 2 minutes and plugging it back in. **Please do not press the reset button at any time.** | ||
- If this does not work, please [[: | - If this does not work, please [[: | ||
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