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knowledge_base:troubleshooting:wifi [2013/03/06 11:37] esanders |
knowledge_base:troubleshooting:wifi [2013/03/19 12:50] (current) esanders |
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===== WiFi Troubleshooting ===== | ===== WiFi Troubleshooting ===== | ||
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+ | If you are using a **WEP** encryption ensure you use only lower case letters.\\ | ||
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If you are using **WPA** encryption, all letters are **case sensitive** and you **must** include spaces if there are any in your pass phrase. | If you are using **WPA** encryption, all letters are **case sensitive** and you **must** include spaces if there are any in your pass phrase. | ||
- | If you see either of the following errors, you've more than likely mis-typed your pass phrase. | + | Possible images |
- | {{: | + | == Windows 7 or Windows Vista == |
+ | {{: | ||
\\ | \\ | ||
or | or | ||
\\ | \\ | ||
- | {{: | + | == Windows XP == |
+ | {{: | ||
\\ | \\ | ||
- | If you see either | + | If either |
=== If retyping your password doesn' | === If retyping your password doesn' | ||
- | - If you have a desktop computer | + | - If you have a PC connected via ethernet |
- | - If you cannot connect with your desktop or you do not have one, try unplugging your wireless router or modem for 2 minutes and plugging it back in. Please do not press the reset button at any time. | + | - If you cannot connect with your desktop or you do not have one, try unplugging your wireless router or modem for 2 minutes and plugging it back in. |
- If this does not work, please [[: | - If this does not work, please [[: | ||
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