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--- knowledge_base:setup:email:ios [2015/04/15 10:47]
cybarra typo and order
+++ knowledge_base:setup:email:ios [2017/03/21 16:00] (current)
janderson
@@ Line 1: / Line 1: @@
-===== iOS 5 & 6 EMail Setup: =====
+===== iOS 10.2 email Setup: =====
-=== (General instructions for iPhone / iPad ) ===
+(Instructions for iOS 10 on iPhone and iPad )
-  -Tap 'Settings' on your home screen.\\ {{:knowledge_base:setup:email:ios:01-settings.png?300nolink|}}
+**CalTel recommends but does not support this software. Please contact the software developer if you experience problems.**
-  -Tap 'Mail'\\ {{:knowledge_base:setup:email:ios:02-mail.png?300nolink|}}
-  -Tap 'Add Account'\\ {{:knowledge_base:setup:email:ios:03-mail.png?300nolink|}}
+  -Tap 'Settings' on your home screen\\ {{:knowledge_base:setup:email:ios:img_2257.png?300nolink|}}
-  -Tap 'Other'\\ {{:knowledge_base:setup:email:ios:04-mail.png?300nolink|}}
+  -Scroll down and tap 'Mail'\\ {{:knowledge_base:setup:email:ios:img_2258.png?300nolink|}}
-  -Tap 'Add Mail Account'\\ {{:knowledge_base:setup:email:ios:05-mail.png?300nolink|}}
+  -Next, tap 'Accounts'\\ {{:knowledge_base:setup:email:img_2259.png?300nolink|}}
-  -Tap in your Name, Email Address, Password and Description.\\ {{:knowledge_base:setup:email:ios:06-mail.png?300nolink|}}
+  -Select 'Add Account'\\ {{:knowledge_base:setup:email:ios:img_2260.png?300nolink|}}
-  -Tap 'Next' after all information has been entered.
+  -Tap 'Other' at the bottom\\ {{:knowledge_base:setup:email:ios:img_2261.png?300nolink|}}
-  -Click on POP at the top of the screen.
+  -Tap 'Add Mail Account'\\ {{:knowledge_base:setup:email:ios:img_2262.png?300nolink|}}
-  -Tap in your incoming mail server information 'pop3.caltel.com'
+  -Fill in the fields for your name, CalTel email address, and password.  The description will automatically fill.  Tap 'Next' after all information has been entered\\ {{:knowledge_base:setup:email:ios:img_2263.png?300nolink|}}
-  -Make sure your full email address is listed in User Name and that your email password has been typed in.
+  -On the following screen, select 'POP' at the top
-  -Tap in your outoing mail server information 'smtp.caltel.com'
+  -Enter 'pop3.caltel.com' in the Host Name field under 'Incoming Mail Server'
-  -Make sure your full email address is listed in User Name and that your email password has been typed in.
+  -Make sure your full email address is listed in User Name and that your email password has been typed in for the incoming mail server information.  Also, double check that your name and email address are correct.  Description should now say 'Caltel'\\ {{:knowledge_base:setup:email:ios:img_2264.png?300nolink|}}
-  -Tap 'Save' at the top once finished.\\ {{:knowledge_base:setup:email:ios:07-mail.png?300nolink|}}
+  -Scroll down and enter 'smtp.caltel.com' in the Host Name field under 'Outgoing Mail Server'
+  -Make sure your full email address is listed in User Name and that your email password has been typed in for the outgoing mail server information.
+  -Tap 'Save' at the top right corner once finished\\ {{:knowledge_base:setup:email:ios:img_2265.png?300nolink|}}

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