CalTel Internet Support

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===== Incoming Call Completion Issue =====

Recently, some CalTel customers have been experiencing an incoming call completion issue. These issues include disconnected calls, fast busy messages, two rings and dead air, and garbled call sounds. CalTel is aware of these issues and is actively involved in working to resolve them. Unfortunately, this issue is a national problem involving many carriers and larger in scope than just the network that we control.

[[http://www.fcc.gov/encyclopedia/problems-long-distance-or-wireless-calling-rural-areas|Click Here]] for information from the Federal Communications Commission that explains the issue and gives some suggested consumer action that you can use to help solve the issue. Please feel free to contact CalTel Support at [[cs@calaverastelephone.com|cs@calaverastelephone.com]] if you have any questions.

CalTel Internet Support

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