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knowledge_base:setup:email:thunderbird

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knowledge_base:setup:email:thunderbird [2013/03/06 14:32]
esanders created
knowledge_base:setup:email:thunderbird [2014/10/14 13:21] (current)
cybarra updated for v31.2.0 with pictures
Line 1: Line 1:
-stuff +===== Thunderbird Setup ===== 
 +== (Instructions valid for version 31.2.0) == 
 +You should already have Thunderbird installed,  if you do not, please download and install Thunderbird.\\ 
 +https://www.mozilla.org/en-US/thunderbird/ 
 +\\ 
 +\\ 
 +**CalTel recommends but does not support this 3rd party software.  Please contact the software developer if you experience problems.** 
 +\\ 
 +\\ 
 +==== Windows 8, Windows 7, Windows Vista, Mac OS X ==== 
 +\\ 
 +  - Open Mozilla Thunderbird. 
 +  - If this is the first time opening Thunderbird, skip to step 5. 
 +  - Click on the Application menu icon in the upper-right hand corner of Thunderbird:{{:knowledge_base:setup:email:applicationmenu.png?nolink|}} 
 +  - Go to New Message, then choose "Get a New Mail Account":{{:knowledge_base:setup:email:menu2.png?nolink|}} 
 +  - Click on "Skip this and use my existing email":{{:knowledge_base:setup:email:step1.png?nolink|}} 
 +  - Fill in your Name, Email address and Password, then click Continue: {{:knowledge_base:setup:email:step2.png?nolink|}} 
 +  - Choose "POP3 (keep mail on your computer)" and then click the "Manual config" button:{{:knowledge_base:setup:email:step3.png?nolink|}} 
 +  - The next window has a few fields we need to fix.  I have outlined the problem areas in red: {{:knowledge_base:setup:email:step4.png?nolink|}} 
 +  - Change the Incoming SSL from "STARTTLS" to SSL/TLS.  The Port will automatically change to 995.   
 +  - Under Incoming Authentication, change "Audodetect" back to "Normal password" 
 +  - In the Username field for both "Incoming:" and "Outgoing:", change your username to your full email address. 
 +  - When you are done, it will look like this:{{:knowledge_base:setup:email:step5.png?nolink|}} 
 +  - Click "Done" to create the account.
knowledge_base/setup/email/thunderbird.1362609177.txt.gz · Last modified: 2013/03/06 14:32 by esanders