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--- knowledge_base:setup:email:macosx [2014/03/27 09:43]
tpilati
+++ knowledge_base:setup:email:macosx [2017/05/10 10:06] (current)
janderson
@@ Line 1: / Line 1: @@
-===== MAC OS X 10.5 Setup =====
+===== MAC OS X 10.12.4 Setup (Mac OS X Sierra) =====
+**CalTel recommends but does not support this software.  Please contact the software developer if you experience problems.**
 \\
+If you are opening Mac Mail for the first time on your computer, you may be prompted to choose a mail account provider.  If so, skip to step 4 below.  Otherwise the instructions for setting up your email are as follows:
   - Open Mail.
-  - In the window that appears, type in your name, email address and password.{{:knowledge_base:setup:email:mail10.5-1.jpg?600nolink|}}
+  - In the upper left corner of the screen, click "Mail" next to the Apple logo, then choose "Preferences."   {{:knowledge_base:setup:email:mail_10.12.3_1.png?400|}}
-  - Click 'Continue'.
+  - In the Accounts window, click the "+" button near the lower left corner.  {{:knowledge_base:setup:email:mail_10.12.3_2.png?600|}}
-  - Leave account type set to 'POP'.
+  - In the next pop-up window, choose "Other Mail Account", then click continue.  {{:knowledge_base:setup:email:mail_10.12.3_3.png?400|}}
-  - Leave 'Description' empty.
+  - On the following window, fill out your name, CalTel email address, and password into the appropriate fields.  Be sure the email address contains the @caltel.com portion.  Click "Sign in" when finished.{{:knowledge_base:setup:email:mail_10.12.3_4.png?400|}}
-  - Type pop3.caltel.com in 'Incoming Mail Server'.
+  - You may get a verification error in red letters.  If so, simply ignore it.  Be sure your email address is in the Username field.  Set the Account Type to "POP".  Type "pop3.caltel.com" (minus quotations) into the Incoming Mail Server field.  Type "smtp.caltel.com" (minus quotations) into the Outgoing Mail Server Field.  Once completed, click "Sign In" again.  {{:knowledge_base:setup:email:mail_10.12.3_5.png?400|}}
-  - Make sure 'User Name' is changed to your full caltel.com email address.{{:knowledge_base:setup:email:mail10.5-2.jpg?600nolink|}}
+  - You are finished!  You should now be able to send and receive email using Mac Mail.  If you encounter any trouble during or after setup, you may call us for further assistance.
-  - Click 'Continue'.
-  - Leave 'Description' empty.
-  - In 'Outgoing Mail Server' type in smtp.caltel.com.
-  - Check 'Use Authentication'.
-  - In 'User Name' put in your full caltel.com email address.
-  - In 'Password', type in your password.{{:knowledge_base:setup:email:mail10.5-3.jpg?600nolink|}}
-  - Click 'Continue'.
-  - Click 'Create' to create the account and download your messages.{{:knowledge_base:setup:email:mail10.5-4.jpg?600nolink|}}
-  - To change how often the Mail app removes messages off of the server click on Mail in the top left hand corner and select 'Preferences.{{:knowledge_base:setup:email:snip20140318_4.png?400|}}
-  - Select your email then click on the 'Advanced' tab.{{:knowledge_base:setup:email:snip20140318_6.png?400|}}
-  - Make sure the 'Include when automatically checking for new messages' box is checked.
-  - Make sure the 'Remove copy form server after retrieving a message' box is checked
-  - From the drop-down menu select when messages are to be deleted off of the server.{{:knowledge_base:setup:email:snip20140318_8.png?400|}}
-  - Click the close button and save.

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