CalTel Internet Support

Android Mail is the default email app on Android smart phones running KitKat. The Android Mail app comes preinstalled on Android smart phones and this tutorial works on Android KitKat 4.4 - 4.4.4.

CalTel recommends but does not support this software. Please contact the software developer if you experience problems.

1. Open your Android settings, go to the 'General' tab and select 'Accounts & sync':
   
2. From the 'Accounts & sync' menu select 'Email':
   
3. From the 'Email' menu select 'Email Settings':
   
4. In the next email settings menu select 'Add account':
   
5. Under 'Select email provider' select 'Other':
   
6. Enter your full CalTel email address under 'Email address' and your CalTel email password under 'Password':
   
7. It will look similar to this and then select 'Manual setup':
   
8. Select 'POP3' from the 'Select account type' menu and then select 'Next':
   
9. You will then be presented with the 'Incoming server settings':
   
10. The 'POP3 server' is: pop3.caltel.com
11. The 'Security type' is: SSL
12. The 'Port number' is: 995
13. The 'Username' is your full CalTel email address, for example: test@caltel.com
14. The 'Password' is your CalTel email password
15. After all the information is entered, it will look similar to this:
    
16. Select 'Next' and you will be presented with the 'Outgoing server settings':
    
17. The 'SMTP server' is: smtp.caltel.com
18. The 'Security type' is: TLS
19. The 'Port number' is: 587
20. The 'Require sign-in' box should be checked
21. The 'Username' is your full CalTel email address, for example: test@caltel.com
22. The 'Password' is your CalTel email password
23. After all the information is entered, it will look similar to this:
    
24. Select 'Next' and it will check the information entered:
    
25. If everything checked out fine, you will be presented with the 'Setup completed' screen:
    
26. Under 'Account name' you can name your account.
27. Under 'Your name' you can set your display name for Android mail.
28. Select 'Done' when you are finished and setup is now complete.