CalTel Support

 
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Service Center Pricing

We offer two basic types of shop service pricing, Grouped Services and Core Services. Core Services are fundamental tasks that we perform while working on computers. Grouped Services are several Core Services grouped together to perform a common task. For example, when we use the term "Spyware Removal", the removal it's self is only half of the battle and a waste of time unless updates are applied and security software is installed.

 

Grouped Services

Click the "+" to see core service pricing.

Full System Recovery

+ Basic Speed and Safety Checkup & Diagnosis

+ Image Restoration

+ Large Windows Update

+ Security Software Installation and Education

+ Internet Utilities

+ File Restoration

$150

File & Settings Transfer

+ Basic Speed and Safety Checkup & Diagnosis

+ Basic Backup

+ File Restoration

$80

Bad Hard Drive Replacement

+ Basic Speed and Safety Checkup & Diagnosis

+ File Backup

+ Hard Disk Errors Scan

+ Internal Image

+ Hard Drive Install

+ Image Recovery

Hardware Cost Not Included

$220

New System Setup

+ Basic Speed and Safety Checkup & Diagnosis

+ Bloatware / Addware Removal

+ Security Software Installation

+ Internet Utilities

$40

Basic Malware Cleaning and Prevention

+ Basic Speed and Safety Checkup & Diagnosis

+ Security Software Installation and Education

+ Malware Scanning I

$40

Advanced Malware Cleaning and Prevention

+ Basic Speed and Safety Checkup & Diagnosis

+ Security Software Installation and Education

+ Malware Scanning II

$70

Hard Disk Error Scan:

+ Windows chkdisk

+ spinrite

$70

RAM & BIOS Upgrade

+ Ram Selection and Installation

+ BIOS Update

$30

 

Core Services

BASIC SOFTWARE SERVICES

Speed and Safety Checkup

(checklist of things that are out of date, or overloaded, or unneeded)

Free

Security Software Installation and Education

(Firefox, AVG, Spybot, MS Critical Updates < 30MB)

$15

Internet Utilities

(Internet Utilities Java, Flash, Acrobat…)

$20

Large Windows Update

(more than 30MB)

$20

Bloatware / Addware Removal

(large slow software that can be un-installed, like toolbars, weatherbug)

$30

Malware Scanning I

(1 – 6 hours of scan time)

$30

Malware Scanning II

(more than 6 hours of scan time, and problem research)

$60

ADVANCED SOFTWARE SERVICES

File Backup

(Backs up the Documents and Settings folder, and maybe a few others)

$40

Licensed Image Backup and Setup

(This may include software license like Acronis)

$100

CalTel Internal Image Backup

(hardware level system image that is deleted when the system leaves)

$60

File Restoration

(Recovers backed up files to the correct place on a new system)

$60

Image Restoration

(from backups, Manufacturer Recovery, or windows install)

$60

Windows CheckDisk

$25

Spinrite

(Up to 10 hours)

$45

HARDWARE SERVICES


Power Supply Installation

$25 + Hardware

Drive Installation

(Does not include System Recovery)

$20 + Hardware

RAM Selection and Installation

$15 + Hardware

PCI Card Installation $15 + Hardware

BIOS update

$15 + Hardware

 

GENERAL RATES


Hourly Shop Rate

$50

Customer Premise Hourly Rate

(commercial or residential, minimum 1 hr)

$80