If you are having difficulty finding your emails, they may be sorted in a wrong order. To change the order, follow these instructions:

1. At the top of your email program, click on 'View' then 'Sort by'.
2. Most people want their messages sorted by date, so choose 'Date' or 'Received'
3. Go back and click on 'View' then 'Sort by'.
4. If you want newest messages at the top of your message list, choose 'Descending'.
5. If you want the oldest messages at the top of your message list, choose 'Ascending'.

You can also sort by different criteria, such as 'Sender', 'Subject', 'Priority', etc. Just use that criteria in step number 2 instead of 'Date' or 'Received'.