===== Thunderbird Setup ===== == (Instructions valid for version 31.2.0) == You should already have Thunderbird installed, if you do not, please download and install Thunderbird.\\ https://www.mozilla.org/en-US/thunderbird/ \\ \\ **CalTel recommends but does not support this 3rd party software. Please contact the software developer if you experience problems.** \\ \\ ==== Windows 8, Windows 7, Windows Vista, Mac OS X ==== \\ - Open Mozilla Thunderbird. - If this is the first time opening Thunderbird, skip to step 5. - Click on the Application menu icon in the upper-right hand corner of Thunderbird:{{:knowledge_base:setup:email:applicationmenu.png?nolink|}} - Go to New Message, then choose "Get a New Mail Account":{{:knowledge_base:setup:email:menu2.png?nolink|}} - Click on "Skip this and use my existing email":{{:knowledge_base:setup:email:step1.png?nolink|}} - Fill in your Name, Email address and Password, then click Continue: {{:knowledge_base:setup:email:step2.png?nolink|}} - Choose "POP3 (keep mail on your computer)" and then click the "Manual config" button:{{:knowledge_base:setup:email:step3.png?nolink|}} - The next window has a few fields we need to fix. I have outlined the problem areas in red: {{:knowledge_base:setup:email:step4.png?nolink|}} - Change the Incoming SSL from "STARTTLS" to SSL/TLS. The Port will automatically change to 995. - Under Incoming Authentication, change "Audodetect" back to "Normal password" - In the Username field for both "Incoming:" and "Outgoing:", change your username to your full email address. - When you are done, it will look like this:{{:knowledge_base:setup:email:step5.png?nolink|}} - Click "Done" to create the account.