===== Outlook 2010 Setup ===== \\ Follow the steps below to set up Outlook 2010. Please make sure to set up Outlook manually, not automatically. - In Microsoft Outlook, click on File in the upper left-hand corner: {{:knowledge_base:setup:email:outlook:step1.png|}} - Click on "Add Account":{{:knowledge_base:setup:email:outlook:step2.png|}} - Choose "Manually configure server settings or additional server types" and click Next.{{:knowledge_base:setup:email:outlook:step3.png|}} - Choose "Internet E-mail" and click Next.{{:knowledge_base:setup:email:outlook:step4.png|}} - Type in your name as you would like it to appear on outgoing emails and then your full email address. - The account type is POP3. - The Incoming mail server is **pop3.caltel.com**. - The Outgoing mail server is **smtp.caltel.com**. - Put your full caltel.com email address in "User Name" and put your password in the "Password" field.{{:knowledge_base:setup:email:outlook:step5.png|}} - Click on "More Settings":{{:knowledge_base:setup:email:outlook:step6.png|}} - The following box will appear. Click on the "Outgoing Server" tab at the top.{{:knowledge_base:setup:email:outlook:step7.png|}} - Check the box named "My outgoing server (SMTP) requires authentication"{{:knowledge_base:setup:email:outlook:step8.png|}} - Click on the "Advanced" tab at the top.{{:knowledge_base:setup:email:outlook:step9.png|}} - Put a check in the checkbox "This server requires an encrypted connection (SSL)". You will notice the "Incoming server (POP3) changes from 110 to 995 automatically.{{:knowledge_base:setup:email:outlook:step10.png|}} - On the line that says "Use the following type of encrypted connection:", change "None" to "TLS". - Click in the "Outgoing server (SMTP)" box and change 25 to 587. - When finished with the settingw changes it should look like this: Click on the OK button.{{:knowledge_base:setup:email:outlook:step11.png|}} - Click on Next.{{:knowledge_base:setup:email:outlook:step12.png|}} - It will then check your account settings. If you have any error here, please contact CalTel for support. Click on Close.{{:knowledge_base:setup:email:outlook:step13.png|}} - Click on Finish{{:knowledge_base:setup:email:outlook:step14.png|}}